Refund policy

Binibini Return and Refund Policy

At Binibini, we strive to ensure your satisfaction with every purchase. If you need to return an item, please review our return and refund policy below:

Returns:

  1. Returns are accepted within 14 days after the receipt of the item.
  2. Items must be in resellable condition with no signs of use.
  3. Earrings cannot be returned due to hygienic reasons.
  4. Customers must provide reasons for returning the item and discuss the return with our sales team via email at sales@binibini.uk.
  5. Customers are responsible for the return shipping fees.

Refunds:

  1. Once a return is agreed upon with our sales team, the refund will be processed within 5-7 days using the original payment method.

For any questions or assistance, please don't hesitate to contact us at sales@binibini.uk.

Thank you for shopping with Binibini. We appreciate your understanding and cooperation.